
Chad Borlase
Most design leaders are still debating whether AI belongs in the room. I've already built the operating model that answers that question — deployed across a 500-person global team, cutting delivery cycle time by 50% and running a 70%+ new business win rate. My edge is knowing when the work needs to be bolder, and being the person who can actually make that happen at scale — across functions, across borders, and in the room where it counts.

01 / TELCO/HI-TECH
Scaling Verizon Design work to $25M.
Built out Sapient's global Design Delivery approach to meet the scaled demands of Verizon.
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02 / AUTOMOTIVE
Global Folks making Folks VW pitch.
CRM & Experience Strategy for Volkswagen, presented globally at the board level.
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03 / AI DESIGN DELIVERY MODEL
Human Led, Agent Powered Design capabilty transformation.
A new delivery model implemented for Merkle's global Design practice, that scaled at the speed of customer needs.
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